The year 2014 is nearing completion. Christmas, New Year's Day and Spring Festival will also be followed by various festivals. The upsurge of car rides will also come along. The rental market in tepid weather will usher in the peak rental period. At the same time, some issues related to car rental have also come along with it, and many consumers who want to purchase cars have raised their own concerns. Among them, consumers are most worried about whether the status of rental vehicles, car prices will "every festival will rise" and how to solve the accident, this reporter conducted an in-depth interview with some car rental companies. Is there a safety hazard in the vehicle condition? In recent years, the domestic car rental industry has gradually warmed up, and the car rental industry in Zhengzhou has also developed rapidly. The hard-to-find rental car companies are now distributed in various regions of Zhengzhou. Even smaller companies have dozens of models for consumers to rent. . “The high rental rate models have high usage rates and certain parts must be damaged to a certain extent. There is a certain potential safety hazard. However, models with high idle rates naturally cannot avoid the problem of component aging. Renting such vehicles will also be very worrying. "Qin Qin, who prepared to go home on New Year's Day car rental, said. In this regard, Yu Yanbin, Chairman of Yumei Renting Car Co., Ltd., said: “In order to prevent the appearance of vehicles, Yu Jian’s car will conduct comprehensive inspections on the vehicles that come back. To prevent accidents, we will also carry out maintenance and comprehensive maintenance on vehicles on time. "It is understood that some regular and powerful car rental companies will regularly carry out maintenance and repairs of vehicles. At the same time, they will also check the availability of vehicle tools and spare tires. The reporter also learned that, in general, car rental companies will have a vehicle inspection process. Consumers can look at the instruments and operating systems in detail. After starting the vehicle, they carefully observe the operation of various instruments and warning lights and check the engine. In particular, braking, steering, and lighting that directly affect driving safety. But also to test drive their own distance, in order to familiarize with and check the work of the clutch, throttle, brakes and engine, if you find a problem to be promptly reflected to the car rental company. Car rental prices will not "rise every festival" Affected by the holiday season, rental prices of rental companies with low rental rates have risen sharply with the booming market. Some rental car companies' hot car rental prices will be 50% higher than the normal daily price, which makes many consumers stop looking. But not all car rental companies will take the opportunity to increase prices. At present, Zhengzhou market is no shortage of some "a price" car rental company. "Cars are hot during the holiday period, and the price of each model is different. Consumers can choose their own models. There is a uniform price list for model rental prices, and there are quotations on the website and WeChat, at a glance, will not use the holiday to soar prices. "Wang Hongquan, general manager of the Oriental Car Rental Company, told reporters that Oriental Car Rental will often launch some promotional activities. Consumers can participate through websites or official WeChat. Some industry experts said that some small car rental companies will use the festival to increase car rental prices in order to gain more revenue. Consumers can choose honest and secure car rental companies when they rent a car. These car rental companies that have won word of mouth for “Buy It Now†still maintain their foothold in the consumer camp with a strong “unique priceâ€, leaving consumers no longer worried about prices. “Prices are the same as those on the website, and some activities will be launched during the holidays. Older customers will also have some concessions.†Yuan Yanbin said, “Freely changing prices will lose some customers. It is not desirable to increase prices at festivals.†What to do if an accident occurs during the lease “We have no worries here, with insurance, new vehicles, and unlimited kilometers. By insurer, we almost let customers zero fees, and in order not to delay customer time, after failure or accident, we will provide customers with replacement cars in time.†Dongfeng Car Rental The staff said. On this issue, Yu Jian Car Rental Co., Ltd. also has a good service. “If a car fails, the replacement car provided has a slightly higher level than the original car. If an accident occurs, the customer only needs to contact the company and take a photo. If the problem is serious, the client can also contact the local insurance company directly to solve the problem." Yuan Yanbin told reporters, "When consumers choose a car rental company, they must inquire about the accident resolution process in detail so as to avoid unnecessary trouble and affect travel. †It should be noted that due to the excessive number of car hires on holidays, consumers should plan to use cars in advance and make reservations in advance.
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What happens if a rented vehicle has a problem or an accident occurs? How to deal with it? This is a problem that all car rental consumers are worried about. In fact, with the gradual formalization of the car rental industry, many car rental companies have formulated detailed solutions and operational procedures for various problems. In the event of a problem or accident, simply contact the car rental company to solve the problem quickly and easily. This is also the competition between the car rental companies. “Today, the core competitiveness of this industry is actually a service. For a car rental company, in the course of the market game, we must first continuously improve the user experience and service level.†Wang Hongquan believes.