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From June 22nd to September 30th, 2010, Shaanxi Zhongqi launched a large-scale service activity with the theme of “Shaanxi Heavy Trucks Extreme Speed ​​Satisfaction Satisfying China†as the theme. This event further developed the heavy truck service of Shaanxi Auto. With its service advantages, it strives to create exclusive summer services, and is close to its users. It continues to promote its service-oriented manufacturing strategy, enhances the brand image of Shaanxi Steam's caring service, and improves customer satisfaction with Shaanxi Auto Heavy Trucks, allowing users to experience “intimate serviceâ€. Stay with you anywhere, anytime.
The “Sincere Service Brand Satisfaction in China†activity has been in full swing throughout the country, and Shaanxi Auto's caring service has aroused strong reactions among users across the country. The effectiveness of the activities can be reflected in the recent market orders of Shaanxi Auto. In the past months of July and August when the companies considered the off-season, Shaanxi Automobile still maintained an outstanding performance of 300 vehicles per day, which is in stark contrast to other heavy truck companies. Intimate, thoughtful and timely services play a vital role in this. 
On-site service
In 2010, car users have taken the initiative to visit their homes and visited services one by one to gain a deep understanding of users' needs for products and services, and to solve customer service needs in a timely manner. This has enabled Shaanxi Auto's heavy truck users to enjoy value-added services without leaving their homes, especially for DeLong. F3000, Shaanxi Auto's offices around the country and special service stations have successively conducted home visits to users within their jurisdictions. They want to think what users think and users are in a hurry. As of now, more than 3,800 users have visited the country.
Technical training
Classroom-style in-depth training activities are carried out in the nationwide region. All technical experts within the supply chain system of Shaanxi Autos have conducted comprehensive and multi-level technical training on special service stations and users to enable them to obtain effective troubleshooting solutions and rapidly improve technical support. Ability to quickly improve the F3000 product service support capabilities. Based on the characteristics of different regions, this training will train the nationwide service providers in different regions and organize training in 9 training regions across the country. The total number of training will be about 700, covering all regions of the country. The participants will have comprehensive training. Maintenance technology capabilities. Up to now, five regional trainings have been completed, and the number of training has reached more than 1,000. The training for the remaining four regions will also be completed in August to ensure timely and effective technical support for users.