The whole life cycle “Buy It Now” Look at the innovation of Sinotruk in the post service market

At the 17th Shanghai International Auto Show in 2017, China’s domestic commercial vehicle companies are not at all impetuous and very calm. The atmosphere and self-confidence are slowly revealed. Behind it is a long-standing and hard-working persistence. Technology, philosophy, service, full-life cycle services, grace and ease, overseas export markets are stable and stable, and they are meticulous in their pursuit of professionalism in commercial vehicle companies. Nothing is evident at this Shanghai Auto Show. "No fire or no fire."

It's like "invariable strain." What remains unchanged is a service that changes according to user needs, adapts to customer needs and continues to innovate and expands, and makes professional excellence in the post-market.

For example, the industry-leading vehicle life cycle "Buy It Now".

For example, the application of high-power smart mobile phone App from parts, services to the price of high adaptability, authenticity, transparency, the operation of the visualization.

For example, the industry's first "non-stop" service.

Just as the executive director and vice president of China National Heavy Duty Truck (Hong Kong) Co., Ltd. Liu Peimin said during the introduction of the features of the CNHTC exhibitors, “The exhibition is not only a product, but also demonstrated for the first time the strong aftermarket services of Sinotruk. Ability, this is an important feature of this China National Heavy Duty Truck Show."

The whole life cycle “Buy It Now” Sinotruk has already cooperated with Yunda Express on a tractor pilot for a year and a half. During this period, it started a pilot cooperation with SF Express on a truck.

Sinotruk signed a 1.2 million-kilometer “service buyout” agreement with Yunda. During the current 1.2 million km operation life cycle of the vehicle, the paid service is divided into 4 segments: 0-30 million kilometers, one cost per kilometer (in the first phase Comprehensive consideration of the warranty period and other factors); 31-60 million kilometers, one fee per kilometer; 6.1-0.9 million kilometers per kilometer; and the last 9.1-1.2 million kilometers, one per kilometer. Rhythm in the form of Chongqi monthly settlement, no matter how much the cost of heavy truck service costs, monthly fees can only be in accordance with the agreement agreed a good amount.

Liu Peimin told reporters, "After the user bought a car of China National Heavy Duty Truck, the previous price, depreciation is a price, and now maintenance service fee is also a price, with Yunda Express chairman Nie Tengyun's statement: 'Professional people do professional things I only specialize in logistics, China National Heavy Duty Truck Co., Ltd. You are professionally working as a car, and you are also responsible for maintaining a good car.'Therefore, we haven’t seen a case of parking since our two parties have cooperated for one and a half years since the 450 Yundy Courier truck tractors. ."

Why hasn't there been a case of parking? Liu Peimin believes that mainly due to maintenance in place, regular maintenance, replacement of genuine oil, genuine filter, the active maintenance, active service carefully implemented in place, so that even if any accident occurs, the repair speed is very fast.

Of course, this still benefits from reliable products. “We are confident that our vehicle can run 1.2 million kilometers completely within its entire life cycle. Otherwise, we will not sign such a service buyout.” This is also what Liu Peimin thinks that in time, Shouqi’s millions of users will no longer be individual news. , will become a common phenomenon of the group.

It is heartening that more and more mature users are eager to be simple and professional. On the first day of this year's Shanghai Auto Show, a large domestic well-known logistics company took on China National Heavy Duty Truck, initially reached a large-scale procurement plan, step-by-step implementation, follow-up car will also be implemented using the full life cycle service buyout.

The biggest benefit of “Buy It Now” is to jump out of the “bargaining” low-end bottleneck, avoid unnecessary loss of energy, and concentrate resources on deepening their respective specialties. This is also true for Smart Heavy Duty App. This is also the root cause of the fact that the Smartlift Truck App has registered more than 100,000 members and has more than 10,000 hits per day since last April 26th. According to the monitoring statistics of China National Heavy Duty Truck Group, the proportion of after-sales service orders achieved by CNHTC Smart App has reached 58%, and the remaining 42% is focused on 400 phone repairs, and the customer's traditional service station is directly reporting repairs.