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Asked in front of a brand model store, the owner asked the model of the car and said that the 4S shop often came here to get the goods. In order to confirm the veracity, the boss also came up with a 4S shop contact card to reporters. “Some parts and auto interiors sold by 4S stores are not originally produced by the original factory, but are also purchased from Auto Parts City.â€
Another owner who had been in Auto City for 21 years also confirmed. He also complained that the same accessories, 4S shop sold 500 yuan, the owner thinks it is true, here is to sell 50 yuan owners will also suspect is false. The reporter randomly visited more than a dozen households.
The price of some spare parts has been increased by 10 times. The reporter has also been informed of unannounced visits that headlights, bumpers and other automobile parts are not safe, even if they are fake. 4S stores often come to this procurement. After the flow to the 4S shop, its value suddenly soared, up to more than 10 times. "As long as it looks good, the paint can't be seen by a customer." A store owner said that a bumper would sell more than 1,000 yuan in 4S stores and Auto City would sell more than 100 yuan. However, when selling to the owner, the 4S shop will tell the owner is the original factory.
In another shop, the boss took out two kinds of bumpers, quoting 280 yuan and 100 yuan respectively. "It's the brand parts that are more elaborate, they look more beautiful, and they have better fit." He said that the 280 yuan brand parts , To find a store to do sheet metal, absolutely not more than 450 yuan. The reporter’s previous offer at 4S shop was the lowest 1200 yuan. As for the headlights, the reporter consulted in the Auto Parts City to get three offers, namely, three grades of 1000, 700, and 500 yuan. The 4S shop reported 1,300 yuan.
The overhaul of mechanical parts is generally not taken away. There are also some bosses who disclose that there are many manufacturers of auto parts. For example, manufacturers A and B both produce bumpers, but A manufacturers and OEMs have established a supply and sales relationship, which is the brand's vehicle. The specified parts supplier of the factory, part of the parts it produces, has flowed into the market. These parts are called genuine parts or original parts.
B manufacturers do not support the brand and are referred to as deputy factory parts or brand parts in the market. The price will be lower. “This results in a price difference, which is an opportunity for 4S shops. Generally, the original part price will be 10%-20% higher than that of the vice parts. Both 4S shops will take it, especially when the factory is out of stock. The pieces are more sought after."
However, people familiar with the matter said that 4S stores never come to Auto City to overhaul mechanical parts and accessories that have a significant impact on safety. In the event of a security problem, the 4S shop cannot explain to the manufacturer. How do these 4S shops make money for such accessories? Several merchants stated that 4S stores mainly rely on excessive maintenance and over-maintenance to make profits. That is to say, some of the spare parts that are still available are required to be changed quickly. The original 10,000 kilometers will be changed once, and the owner will be replaced once every 5,000 kilometers.
High maintenance fees, so that many owners of the 4S shop "avoid." So, how much more money does it take to go to a 4S store for maintenance?
300 yuan can solve the problem spent more than a thousand yuan yesterday morning, the reporter went to a repair shop in Xudong Street, the other offer, shell oil needs 300 yuan, 200 yuan can be the general motor oil. The reporter also asked in two nearby repair shops, the price is basically the same.
Subsequently, the reporter went to a 4S shop in Wuchang. "Do a full vehicle maintenance, then check the auto parts." The reporter showed his intention. “You can consider replacing gas grids, air grids, etc.†Without any inspection, after-sales staff are very skilled to open a list for reporters. The reporter inquired that the car had traveled 30,000 kilometers for a year and a half. Prior to that, it had also done maintenance six times. Is it necessary to replace these parts? The after-sales staff introduced that due to the inability to check the previous maintenance record of this vehicle, it should be replaced by the display of kilometers.
After the reporter went to the inspection area with the after-sales staff, a maintenance engineer said after reviewing that the front brake pads of the car were almost gone and needed to be replaced immediately. The reporter questioned that brake pads can generally be used for more than 50,000 kilometers. Why is it necessary to replace only 30,000 kilometers? The maintenance staff answered and traveled on the urban road. The brake pads will lose more. Checkout shows that, with the change of oil, wiper and working hours, etc., this time spent a total of 1,312 yuan.
After coming out of the 4S shop, the reporter went to a nearby ordinary maintenance shop and showed some of the parts that had just been replaced. "This brake pad can run at least 5,000 kilometers at least, absolutely no problem." Mr. Chen, the owner of the repair shop, has been operating here for nearly 10 years. "After seeing the thickness of the brake pads, they know that there is no need to replace them."
Afterwards, the reporter went to several other maintenance factories and discovered that the gasoline tanks, engine oil cells, and air-conditioned air cells that were replaced had not yet reached the standard for replacement, and they belonged to parts that could be exchanged and replaced.
4S shop working hours enough to do maintenance in the shop Yesterday, the reporter first came to Xiongchu Street, near the Dingziqiao section of a car house, the owner said that with a yellow box of Shell semi-synthetic engine oil, 320 yuan can do a maintenance. On the side of a shop, the owner quoted a yellow box Shell semi-synthetic motor oil can be 270 yuan to get, if the shell with a red box of ordinary motor oil, 180 yuan maintenance once.
The reporter also visited Wuchang Zhongbei Road, a number of repair shop, found that the store's offer is basically below 200 yuan, the same grade of maintenance, slightly bigger shop expensive 50 yuan. Subsequently, the reporter drove to the 4S shop, 50 minutes before and after maintenance, working hours charges 220 yuan, enough to do a maintenance in the shop!
4S shop out of the material fee, the total synthetic engine oil price 328 yuan, 36 yuan oil filter, air intake system efficient cleaning agent 198 yuan, plus other small accessories and so on, the total price is 785 yuan! A number of ordinary maintenance shop masters said that only ran more than 11,000 kilometers of vehicles, in fact, in addition to replacing the oil, the other is not much necessary, 4S shop has "excessive maintenance" suspect.
4S shop also took accessories from Auto Parts City on the 9th, the reporter came to Wuhan's largest auto parts market.