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In order to further improve the service quality and improve the service level of Shitong Automobile, recently, Sanhuan Special Automobile Co., Ltd. has comprehensively upgraded its service policy in 2012, involving many aspects such as spare parts guarantee, warranty policy, and service station management.
First, spare parts protection
The Department of Management is allowed to guarantee that some of the accessories will be put into the sales line. At the same time, the greatest preferential policies will be given to the accessories dealers and service stations, and they will be allowed to withdraw or change parts within one year without any loss of freight. 
Second, service policy
In order to truly provide users with benefits, Sanhuan Special Automobile Co., Ltd. has extended the warranty period and warranty mileage, including the "N+1" service model for core products in the core region. That is to say, it is better based on the longest serving time mileage of domestic counterparts. At the same time, the warranty period, emergency expenses, etc. are also upgraded accordingly.
Third, service station management
In order to improve the service level and enthusiasm of the service stations, Sanhuan Special Autos has formulated a corresponding service station management policy. Its core content is to divide the existing service stations into six levels for management. Different levels of service stations correspond to the hourly fees and management. Fees and other support are upgraded step by step.
In terms of announcements, since 2011, 112 new models for new products have been declared, 135 models for extended applications have been completed, 387 models have been cleared for rectification and maintenance, 9 models for canopies have been cleared, and 10 models for tankers have been completed. 
In terms of fuel consumption declarations, since 2011, a total of 256 fuel consumption applications have been submitted, of which 218 fuel consumption announcements have been passed; in addition, 53 fuel consumption reports are being reviewed.
In terms of announcements, a total of 10 announcements were issued in 2011 (the 222nd - 231nd batch), and a total of 83 new products were newly approved. By the end of the 231 announcements, the total number of approved announcements reached 682, of which 420 were for vehicle announcements and 262 for chassis announcements. In the same period, a total of 583 extension change projects were approved, and a total of 158 extension changes were approved in 2010.